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Building Inclusive Organizations


In today’s diverse and globalized workplace, inclusion is no longer a soft value—it’s a strategic necessity. Diverse teams can unlock innovation, resilience, and global reach—but only if inclusion is done right. Without it, organizations risk disengagement, miscommunication, and the silent loss of talent.


But inclusion is not simple, especially when working across cultures. This course unpacks the paradox of inclusion: how organizations can ensure their employees feel they belong, without forcing them to give up their uniqueness. Through clear explanations, the course guides managers to understand the psychological, group, and cultural dynamics that shape inclusion. You’ll explore frameworks like the Inclusion Matrix or cultural dimensions—and walk away with actionable leadership strategies to foster meaningful inclusion in multicultural teams. Designed for managers, this course combines academic insight with practical relevance.


The course instructor is Dr. Fang Zheng


The course instructor is Dr. Fang Zheng, an international business scholar with a PhD from the University of Agder and the University of Southern Denmark. Her research focuses on international management, with a particular emphasis on cross-cultural dynamics and leadership in global teams. Drawing on both academic insights and practical experience from working in embassies and multinational organizations, Dr. Zheng offers a rich, real-world perspective on fostering inclusion across cultures in today’s diverse workplaces.

Course Curriculum


  Course introduction
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  What is inclusion in organizations and work groups?
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  How does the paradox of inclusion across cultures occur?
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  What strategies can organizations have to navigate the paradox of inclusion across cultures?
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  8 reflection Questions for Managers
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